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Miami Heat sell out season seats, so they fire 30 members of ticket sales staff. Classy.

Jul 30, 2010, 7:50 PM EDT

Thumbnail image for Heat_logo.gifThe Miami Heat are a hot ticket — they have sold out of season seats and there is a 6,000 person waiting list now. Demand for tickets is through the roof. Everybody wants to see LeBron James, Dwyane Wade and Chris Bosh together. The tickets sell themselves.

So, why keep that season ticket sales staff around? The people who busted their butt for you, who were cold-calling dead leads like Jack Lemon in Glengarry Glen Ross three months ago when nobody wanted to come see you. No need to be fair to them.

As reported in the Miami Herald, the Heat have canned their entire season seat sales staff. That’s about 30 people.

Stay classy, Miami.

In a statement, the Heat confirmed the dismissals Friday afternoon, saying that with an “exhausted” inventory of season-tickets “we no longer require a season ticket sales team to sell tickets.”

Stephen Weber, vice president of sales, delivered the news to about 30 ticket sales people Friday morning, according to one of the staffers who asked not to be named because he is seeking another job in sports.

It makes sense that there isn’t the need for a season ticket sales staff, but you couldn’t find other places to use them in the organization? Couldn’t find a better way to transition them? Just a mass firing. Nice.

Micky Arison better not believe in karma.

  1. Hogan - Jul 30, 2010 at 7:59 PM

    WOW!
    This had to be LeBrons idea.

  2. Yosef - Jul 30, 2010 at 8:06 PM

    I couldn’t have said it better myself. Now we know why he agreed to a smaller contract in Miami. They had plans to fire the sales staff and give their salaries to Lebron! IT ALL MAKES SENSE NOW!

  3. moolah954 - Jul 30, 2010 at 8:10 PM

    i can tell who ever wrote this article has no business sense he will always be an employee .. you said they fired 30 people and you want them to spread those jobs around where do you see there are 30 other jobs available and how do you know there aren’t more capable people for those specific jobs.. very weak article on a slow news day

  4. Haywood Matthews - Jul 30, 2010 at 8:18 PM

    That is so low rent.
    But the rules of ethics do not apply to Miami.
    After that punk ass ghetto move they suckered LeBonehead into,
    nothing surprises me.

  5. David - Jul 30, 2010 at 8:25 PM

    I hate to say it, but that’s business.
    Where exactly are they going to put 30 people who no longer needed to do their current jobs?
    In business, you don’t keep paying employees when they’re no longer adding to your organization.
    It’s really cold, I know, but that’s just the reality.

  6. Champion - Jul 30, 2010 at 8:35 PM

    Obviously whoever wrote this piece doesn’t have a clue how to run a business. Would you hire someone to just sit around? Uh no. Jeeeeeez It’s clear that you despise the Heat, but at least be fair.

  7. Chris - Jul 30, 2010 at 8:36 PM

    Are you serious. How about including the part where they hired an outside firm to help them find jobs?
    Awful journalism on your part.

  8. Dana Betz - Jul 30, 2010 at 8:57 PM

    Give the Miami organization a chance to respond. This is not their way.

  9. Tony - Jul 30, 2010 at 9:09 PM

    I’m sure they all received a decent severance package.

  10. joenashfan - Jul 30, 2010 at 9:27 PM

    I agree. That’s how corporate business is done. Huge money at the top. Useless bottom peons get the layoff. It’s the American way. If only the NBA could somehow find a way to outsource the games and pay oversea wages. 3D and holographic telecasts are just around the corner. I see it now. “Better than being there!” “Everyone has a court side seat. Not just Jack Nicholson and Spike Lee.” I’m sure Gasol would love to work for Spanish league wages.

  11. Rhymenocerous - Jul 30, 2010 at 9:54 PM

    Does it make sense to pay someone to perform a job that is no longer required? One can bank on the government to do that but a private business is not that stupid. This article doesn’t mention the fact the Heat are paying a third-party to find these people jobs. Total lack of perspective on the author’s part.

  12. terry - Jul 30, 2010 at 10:08 PM

    to the fine folks who call the shots in miami:
    may the fleas of 1,000 camels infest the crotches of your first-born sons
    and
    may the whole smarmy mess you have created blow up in your faces
    over
    and
    over

  13. su padre - Jul 30, 2010 at 11:08 PM

    did you want those 30 people to do nothing all year? Can you understand that productivity stops when there is nothing else to do?

  14. tdot11 - Jul 31, 2010 at 12:36 AM

    lebrons dumb ass entourage = heat new sales team

  15. David - Jul 31, 2010 at 1:12 AM

    It’s worth saying again that the Heat did hire an agency to help them find new jobs.
    Also, there is this part from the sun-sentinel -
    “Some employees were offered severance of up to a year’s salary and extended benefits. Additionally, some staffers might be hired back to oversee season ticket holder accounts, the sources said.”
    Next time report all the facts before ripping on Arison.

  16. milagros cuba - Jul 31, 2010 at 2:09 AM

    Please the heat had no play a game and every person hate them who this is from cleveland.

  17. jbw - Jul 31, 2010 at 11:36 AM

    Yet, they will turn around and hire some of Lebron’s posse to work for the Heat, to make him happy.

  18. Anonymous - Jul 31, 2010 at 2:25 PM

    You will never be a suspenseful business owner because people have no respect for you, You don’t kill the mule because the farm is plowed, Your a jack ass that will never see the cover of Forbes because you will always do some menial task for a living.

  19. get it right - Jul 31, 2010 at 5:35 PM

    but what you seemed to leave out of your article was that some of these employees were givin jobs in other departments with the heat and somme got package deals..great reporting!
    http://www.sun-sentinel.com/sports/miami-heat/sfl-heat-season-ticket-staff-fired-20100730,0,510407.story?track=rss

  20. IndaHEATknow - Jul 31, 2010 at 7:39 PM

    The staff did not get severance packages; and firing started just before James came over. It is business, yes,but having had to fire 45 people personally myself in corporate america, there is a way to make a bad situation not so bad. The organization knew this was coming and instead of giving a working severance at the beginnign of the month. The call an untitled meeting at 10 a.m. on a Friday and say THANKS here is yoru last paycheck have a nice life. And, oh by the way, thanks for bringing in all the season ticket holders when we SUCKED. They do the work and the Organization reaps the recurring benefits. It had to be done, but it could have been done better. Placement AGency….that is standard and does nothing to PLACE anyone.

  21. Mr. Nibbles - Aug 1, 2010 at 9:29 AM

    Thank you for your exceptional efficiency. Here’s your pink slip. Don’t let the door hit you on the azz on the way out!

  22. sv - Aug 2, 2010 at 12:31 AM

    Article doesn’t mention that the heat are providing severance packages up to a year for some employees and a job placement service to help them find other employment.
    Shoddy and biased Journalism.

  23. sv - Aug 2, 2010 at 12:32 AM

    Article doesn’t mention that the heat are providing severance packages up to a year for some employees and a job placement service to help them find other employment.
    Shoddy and biased Journalism.

  24. Caleb - Aug 2, 2010 at 7:45 PM

    I am one of the former season ticket sales representatives for the Miami HEAT and I have been waiting for an article like this from the day I was laid off. Ironically, that was April Fool’s day of this year.
    The ‘c’HEAT did the same thing in ’04 when Shaq was traded over, sold out of season tickets and turned their back on their employees, so it certainly is not the first time. Ultimately, I would say that this process IS the nature of the beast when it comes to working in sports. However, the HEAT do not go about the process in the best manner….In fact, Mr. Weber, who was mentioned in the article, could not look a number of us in the face for our last few months.
    A great mentor once told me that the only certain thing about working in pro sports is that you will be fired at least once. Two weeks later, that very mentor was fired before becoming the Head Coach of the Montreal Canadiens. You South Floridians may remember him your former Panther coach and GM, Jacques Martin.

  25. Caleb - Aug 2, 2010 at 7:56 PM

    #22-23
    ***severance packages were for two weeks pay and more than half of the sales employees were hourly, meaning no benefits AT ALL***
    simply put, the worst working conditions I have ever put up with

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